HOSPITALISATION

Clinique Paris Lilas is committed to looking after every patient from the moment they arrive. Every stage of your stay is taken care of by our teams, for your utmost comfort. We also offer you the possibility of requesting, in writing to the admissions department, that your presence in the clinic not be divulged. To do this, we will screen your telephone calls and visits.

Patients on their feet!

When you are admitted to hospital, you can take advantage of the "standing patient" scheme. This concept enables patients who are willing and able to do so to move from their room to the operating theatre with the help of a member of the nursing team.

You can find out more about the concept in our"news" section!

YOUR ENTRY

On the day of your admission, it is essential that you bring the following items with you:

ADMINISTRATIVE DOCUMENTS

Your identity card, passport or valid residence permit
Your "carte vitale" (health insurance card) and its certificate, or your entitlement to universal health cover (CMU)
Your health insurance card with the request for cover

HEALTH DOCUMENTS

Your health booklet for beneficiaries of article 115 of the Code des pensions militaires, d'invalidité et des victimes de guerre (Military, Invalidity and War Victims Pensions Code)
Your blood group card
Your additional examinations relating to your hospitalisation
Your current medical treatment, with prescription, so that you can continue it and avoid any drug interactions
The triptych provided by your employer if you have suffered an accident at work or are suffering from an occupational disease.

MEANS OF PAYMENT

2 deposit cheques (which will be requested)
Bring a means of payment with you when you leave, in order to pay any supplements that may be required

TOILETRIES

- 3 clean towels, two before and one after the operation, gloves, toothpaste, toothbrush, hairbrush, shaving kit for the beard, shower gel, shampoo, hairdryer, ice bladder.
You must bring your own personal belongings: slippers, pyjamas, dressing gown, etc.
For morning admissions and outpatients, waxing must be done before the patient arrives in the establishment.

YOUR DISCHARGE

On the day of your discharge, you must complete the following formalities (or have them completed by a relative):

ADMINISTRATIVE

Check your administrative file and complete it if necessary
Collect a status report specifying the length of your stay in hospital. This is intended for your employer and your health insurance fund.

PAYMENTS

Before you leave, you must pay for the various extras you will have to pay for (private room, TV, telephone, safe). For any additional fees, please contact your doctor's medical secretary. We accept no responsibility for the payment of excess fees.

ASSESSING THE QUALITY OF YOUR STAY

Listening to our patients is essential to our ongoing drive for improvement. We would therefore be grateful if you could complete the satisfaction questionnaire and hand it in to a member of staff or leave it in the box at the entrance to the department. The few minutes you spend on it will enable us to adjust our services and optimise the quality of our care and service.

RETURNING HOME

If your departure from the clinic by ambulance is prescribed and authorised, the ward nurse will contact the approved company of your choice.
In ambulatory care, the patient must be accompanied by a close relative on discharge. If possible, patients should not be left alone at home for 24 hours after the operation.
In the event of an unauthorised discharge, you will be asked to sign a discharge form against medical advice, releasing the clinic from any liability. If you are a minor, you may only leave the clinic in the presence of a parent or guardian.